Welcome to Pure Custom Boxes. By accessing our website and placing an order for custom printed boxes, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.
1. Custom Product Agreement
All of our products are custom-made based on the specifications you provide. This includes size, design, colors, and branding details.
Once your order is confirmed and approved for production, it cannot be canceled or refunded.
We provide digital proofs for approval. It is your responsibility to carefully check all details before giving final approval.
2. Pricing & Payment
All prices are listed in [currency] and are subject to change without notice. Pricing may vary based on:
Box size, material, and finishing
Quantity ordered
Special design or add-on requests
Full payment is required before production begins. We accept secure online payment methods.
3. Production & Delivery
Production typically takes 7–12 business days after final approval, unless otherwise stated. Delivery times vary based on your location and chosen shipping method.
We are not responsible for delays caused by couriers, customs, or incorrect shipping information provided by the customer.
Risk of loss and ownership of the products transfer to you upon delivery.
4. No Refund or Return Policy
Due to the custom nature of our products, we do not accept returns, exchanges, or offer refunds unless the item is damaged or contains a verified production error.
For more information, please refer to our Refund & Return Policy.
5. Intellectual Property
All designs, logos, and branding provided by the customer are assumed to be their intellectual property or used with permission.
Pure Custom Boxes is not responsible for any copyright or trademark issues that arise from the use of provided content.
We also reserve the right to display custom boxes we produce as portfolio examples unless you request otherwise.
6. Limitation of Liability
[Your Company Name] is not liable for any indirect, incidental, or consequential damages that result from the use of our products or services.
We make every effort to ensure product quality, but minor color variations or slight material differences may occur and are not grounds for return or refund.
7. Governing Law
These Terms & Conditions are governed by the laws of [Your Country/Region]. Any disputes will be handled through the appropriate legal channels in that jurisdiction.
8. Changes to Terms
We reserve the right to update or change these Terms & Conditions at any time. Changes will be posted on this page with the updated date.
9. Contact Information
If you have any questions about these Terms & Conditions, feel free to contact us:
📧 Email: info@purecustomboxes.co.uk 📞 Phone: +447897053408 🕘 Business Hours: 24/7
