At Pure Custom Boxes, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website or place an order for custom printed boxes.

1. Information We Collect

We collect personal information that you provide to us when you:

• Place an order

• Fill out a contact or inquiry form

• Subscribe to our newsletter

• Communicate with us via email or phone

This may include:

• Name

• Email address

• Phone number

• Shipping and billing address

• Company name (if applicable)

• Order details and preferences

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your custom order

• To communicate with you about your order status

• To provide customer support

• To send you promotional updates (if you opt in)

• To improve our services and website

We do not sell or rent your personal information to third parties.

3. Payment Security

All transactions are processed through secure, encrypted payment gateways. We do not store any credit/debit card information on our servers.

4. Cookies & Tracking

Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and improve functionality.

You can choose to disable cookies in your browser settings, but this may affect some features on our site.

5. Third-Party Services

We may use trusted third-party services for:

• Payment processing

• Shipping and logistics

• Marketing tools (e.g., email newsletter platforms)

These partners are only given the necessary data to perform their specific functions and are required to keep your information secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purpose for which it was collected, including legal, tax, or reporting requirements.

7. Your Rights

You have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Withdraw consent for marketing at any time

To make such a request, contact us at the details below.

8. Updates to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be posted on our website with the updated date.

9. Contact Us

If you have any questions or concerns regarding our Privacy Policy, please reach out:

📧 Email: info@purecustomboxes.co.uk
📞 Phone: +447897053408
🕘 Business Hours: 24/7